Contact and support
Questions about the site, a correction, or feedback: this is where to send it.
Last updated: October 26, 2026
Write to contact@cityvana.net. We read every message and reply as soon as we can.
Problems with a booking
Cityvana does not handle bookings or payments, so we cannot change, cancel or refund a reservation. For anything about a booking you made, contact the partner you booked with (for example Booking.com, Discover Cars or OpenTable) using the details in your confirmation.
Something wrong on this site
If you spot an error, an outdated detail or a broken link, tell us which page it was on and what you saw, and we will fix it.